Frequently Asked Questions

Colorful U VIP Membership

• I am a Colorful U VIP member. How do I get the 10% off discount on my order?
• I'm a Colorful U VIP Member. Where do I find the call-in details and recordings for the Colorful U VIP Member calls?

Our Products

• What do the letters and numbers mean on the color fan?
• I placed an order and the products I received are damaged.
• There are quite a few color repeats in the new color fans. Could you explain why there are repeats?

Shipping and Returns

• Do you accept returns and exchanges?
• Do you accept refunds?

Accessing My Downloads and Courses

• How do I access my creative color capsule course?